Terms and conditions of use
1. Scope of application
These General Terms and Conditions (GTC) govern the sale of products via the website www.slotcarworks.com by Slot Works Ltd. to you.
In all other respects, the provisions of our data protection declaration, which can be accessed on site.
2. Webshop operator
The operator of this webshop is
Slot Works Ltd.
Furdohely utca 3.
1164 Budapest
Hungary
(hereinafter referred to as "SCW")
Managing Director: Laszlo Kolozsvary-Kiss
EU Company ID: HUOCCSZ.01-09-412522
VAT identification number: HU32216802
Phone number: +36 20 8228286
E-mail: info at slotcarworks.com
3. Order and conclusion of contract
The presentation of the products in the webshop is not a legally binding offer of SCW, but merely represents an invitation to submit an offer by the customer. The customer can place the desired products in the shopping cart without obligation and view the contents of the shopping cart at any time without obligation and also remove products from the shopping cart. If the customer wants to purchase the products placed in the shopping cart, he can place a corresponding order.
3.1 Guest order and customer account
Before placing an order, the customer has the choice of ordering as a guest or creating a customer account. Registration is not required for an order. Registration allows you to order for future orders after entering your e-mail address and password without having to enter your address data again. The customer is responsible for the confidential treatment of the account and password. If you want to order without registration, you can enter your address data after clicking on the "Continue as a guest" button.
In any case, the customer must provide his first and last name, his billing address and, if different, a delivery address as well as his e-mail address, from which he can receive, read, save and print e-mails from SCW, at the designated place in the webshop. Before sending the order, the customer can change and view the entered data at any time.
With the execution of an order in the webshop, which is completed by clicking on the button "Order now", the customer submits an offer to conclude a purchase contract. In advance, the customer must accept the terms and conditions by clicking on the button "I accept the General Terms and Conditions."
The customer will then receive an order confirmation from the seller. With the order confirmation, which represents the acceptance of the application, the contract is concluded. In this e-mail, but at the latest upon delivery of the goods, the terms of the contract will be sent to the customer. The text of the contract is stored in compliance with data protection.
The contract is concluded in English or Hungarian.
4. Right of withdrawal
Consumers generally have a statutory right of revocation when concluding a distance selling transaction, about which the seller informs in accordance with the statutory model below.
Cancellation or Withdrawal
You have the right to revoke this contract within fourteen days without giving reasons. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
In order to exercise your right of withdrawal, you must inform us (info at slotcarworks.com) of your decision to withdraw from this contract by means of a clear declaration (a letter sent by post or e-mail).
To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.
Effects of revocation
If you withdraw from this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we have received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.
We may refuse reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case at the latest within fourteen days from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.
You bear the direct costs of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to handling of you that is not necessary to check the nature, characteristics and functioning of the goods.
We may also refuse reimbursement if the products were special ordered or made to order.
5. Prices and payment
All prices in the webshop are in euros (or calculated from euros based on a set exchange rate) and include the applicable statutory value added tax and including packaging and/or shipping costs. If packaging and/or shipping costs are incurred, these will be calculated and shown separately by SCW. The customer has at his disposal the payment methods displayed at the end of the order process according to his choice, namely payment by credit card. The payment methods available may vary by country. In the case of payment by credit card, this will be charged immediately.
Additional Terms and Conditions for Invoice & Installment Purchase
Delivery
Delivery is made by courier or post as standard tracked delivery. The shipping risk is borne by the seller if the customer is a consumer. We package all products as carefully as possible. IMPORTANT! The contents of damaged packages should be checked for damage, before accepting delivery OR delivery should be denied altogether. If package is accepted despite external damage, claims cannot be accepted.
The products presented in the webshop are immediately ready for delivery, unless expressly stated otherwise in the respective product description. The delivery time is shown in working days, unless no or no deviating delivery time is indicated on the website. The delivery time is calculated from the time of the order confirmation, provided that the purchase price is paid in advance.
We deliver to all EU countries, for other countries, please contact us. In case of any questions please do not hesitate to contact us.
Austria, Germany, Belgium, Estonia, Finland, France, Ireland, Italy, Latvia, Luxembourg, Netherlands, Portugal, Slovakia, Slovenia, Spain, Croatia, Poland, Romania, Sweden, Czech Republic, Hungary, Denmark, Monaco, Greece, Cyprus, Malta, Bulgaria, Lithuania
10. Warranty
In case of any issues, please contact us first and we will help you with repairs or replacement. These may vary depending on manufacturer.
The warranty is provided in accordance with the statutory provisions.
The statutory warranty applies for 1 year from the date of purchase. It is pointed out that this warranty does not restrict the legal rights of the customer in the event of defects in the goods and that the use of these legal rights is free of charge. This only exists under the following conditions:
The warranty includes demonstrable material or manufacturing defects that existed at the time of purchase of the product. Excluded is the warranty claim for wear parts (such as .B grinders), damage due to improper handling/use or in the event of external intervention.
The toy has been treated according to the operating instructions and used as intended.
The damage/malfunctions are not due to force majeure or operational wear.
The repair may only be carried out by the specific manufacturer or a company authorized by it.
Under this warranty, at the discretion of Slot Works Ltd, the product as a whole or only the defective parts will be replaced or an equivalent replacement will be granted, depending on manufacturer policy.
Transport, packaging and travel costs as well as damages for which the buyer is responsible are excluded from the warranty. These are to be borne by the buyer.
The warranty claims can only be claimed by the first purchaser of the product.
The duly completed warranty card is in every product pack. This must be sent together with the defective product, the purchase receipt/invoice. The card may not be changed on its own authority and cannot be replaced.
In the case of defective goods, the Slot Works Ltd customer service must be contacted at the contact at slotcarworks.com.
Please, contact us first, before sending us anything back.
11. Liability
THE liability of SCW for damages or futile expenses – regardless of the legal basis – only occurs if the damage or the futile expenses were caused either by SCW or a vicarious agent of SCW by culpable violation of an essential contractual obligation or is due to a grossly negligent or intentional breach of duty by SCW or a vicarious agent of SCW. Essential contractual obligations are all obligations the fulfilment of which is essential for the proper execution of the contract and on the observance of which the customer regularly relies and may rely. In the event of a breach of an essential contractual obligation by SCW or a vicarious agent of SCW, without gross negligence or intent, SCW's liability shall be limited to the foreseeable, typically occurring damage. The above limitations of liability do not apply if SCW's liability is mandatory on the basis of the provisions of the Product Liability Act or if claims are asserted against SCW arising from injury to life, limb or health.
The liability for goods with digital elements as well as for digital services that the consumer is provided with those updates during the periods specified in § 7 para 2 VGG – after prior information – that are necessary for the goods or the digital service to continue to comply with the contract, is hereby excluded. The obligation of the entrepreneur to update the consumer is explicitly excluded.
12. Out-of-court dispute resolution
I am sure we can resolve your issue, before it would come this far.
The EU Commission provides a platform for out-of-court dispute resolution. This gives consumers the opportunity to settle disputes in connection with their online order initially without the involvement of a court. The dispute resolution platform can be accessed under the external link http://ec.europa.eu/consumers/odr/.
Our email address is: contact at slotcarworks.com
The seller is neither obliged nor willing to participate in dispute resolution proceedings at a consumer arbitration board.
13. Retention of title
Until full payment, the delivered product remains the property of SCW.
14. Final provisions
This contract is subject exclusively to Hungarian law, with the exception of the UN Convention on Contracts for the International Sale of Goods (United Nations Convention on Contracts for the International Sale of Goods of 11 April 1980). However, this choice of law does not deprive the consumer of the protection of the mandatory provisions of the law of the state in which he has his habitual residence.
If individual provisions are or become invalid, this shall not affect the remaining provisions. Instead of the invalid provision, the relevant statutory provisions shall apply.
Date: 22 March 2023